Category Archives: Support for Mac OS X

10Dec/17
Meaning Mac Startup Screen from macOS
About Mac Startup Screen from macOS: Meaning, Issues and Solutions

When your Apple Mac computer starts with macOS, you will see different types of screen appear showing the startup progress. You can also notice issues that might keep your Mac starting up in normal mode. Here we will tell you about Mac Startup Screen from macOS and its appearance.

How’s your Mac Startup Screen from macOS?

You can see the startup screen with slight differences depending on the version of your macOS. There are certain types of stages shows different icons and images during the progress.  However, let see what are stages of Apple Mac Startup Screen from macOS comes during the booting process.

About Mac Startup Screen from macOS

At the Time of Power On

This the black screen when you first start your Mac. You can also hear a start-up sound if your Mac is early than 2016. Actually, at the starts up your Mac initialize its Boot ROM and RAM, then executes a power-on self-test and Boot ROM test. If you hear another sound of chimes at this stage it indicates there is hardware problem and start-up process interrupted. If you enhanced the memory to your Mac make sure it has been installed properly.  mac-power-on-screen-icon

Related Blog: How to Fix Mac Error Code 36 on Mac OS X Finder?

A Complete Blank Screen

After completion of power-on self-test your Mac sends a video signal to inbuilt and display screen. You might notice that screen appears black or grey at this stage of start up and display back light must turn on. However, if an image doesn’t appear on your screen after few seconds you can try adjusting the display brightness. And if you have connected an external display make sure it is connected properly and properly switched on.

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FileVault Login Page

This page appears when you have enabled full encryption using FileVault, you are impelled to enter your registered user account name and password to unlock your start-up disk.

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Logo of Apple

When you see the Apple logo appears, it indicates that your computer has found the starts up file “boot.efi” on your start-up disk telling your Mac where to locate the system folder on your start-up disk.

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Indicator of Progress

When your Mac successfully locates system folder on your starts up disk, a progress bar or spinning wheel appears on your screen. This specifies that your Mac is reading files from the Mac OS system folder.

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Login Window

However, if your Mac doesn’t have the FileVault enabled or you turned off automatic login in system preferences, you can now see screen showing the available user accounts on this Mac. Now you can choose your user name and account name and enter your password to log in into Apple Mac account.

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Desktop View

Finally after your Mac finished starting up and you are logged in, you can see your desktop picture and the Dock view on your computer screen.

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If your Mac not shows screen in the right manner of you notice something other on your Mac screen and facing a blank screen related issues, you can call at Apple Mac Support Number and get online help to resolve such issues with the help of experts.

17Aug/16
How to Install Updates on Mac OS X

Updating Mac computers involves extra precaution and patience for successful installation. From downloading of right setup to system configuration or settings, Mac users need to organize every process with complete efficiency for making Mac devices work efficiently. If you don’t know how to install updates on Mac OS X, read here below the various processes.

How to Install Mac OS X

Keep Data Backup before Update Installation

Every time when you initiate the updating process keep a backup of your MacBook hard drive. Sometimes during installation of updates, system can crash or due to incomplete installation some errors can create a problem for you. Save data backup to any external hard drive or to cloud storage from where you can easily restore all your files and folders. And online support for Mac OS X update is available for all Mac users.   

How to Set Automatic Update of Mac OS X

MacBook devices come with integrated feature to set for automatic updates. You can go to system preferences and enable automatic update installation that will regularly check the latest version of Mac OS X and update by downloading directly into your system.

Mac developers keep improving the performance of Mac OS X and remove bugs of existing version. And when new version available in the market, automatic update will be installed into the system, subject to internet connection availability and update released. If you need help you can get Mac OS X technical support at your desk.

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How to Manually Check and Install Mac OS X Updates?

This is the best way to update your Mac OS X. Automatic update can start anytime that can affect the speed of system affecting your work or computer related assignments. To avoid such situations, you should go for manually checking and install the latest updates available for Mac OS X for all Mac devices MacBook Air, Pro, Mac Mini and iMac.

To check and install Mac OS X manually, go to Apple menu and select app store from where you will find the latest version of Mac OS X. Go to operating system section and check for latest updates available, if yes, then download and install into your Mac device. You can check for updates at regular intervals as per your convenience. For manual update its better to get MacBook tech support for online assistance.

06Jun/16
Troubleshoot Wi-Fi Connectivity Error in Mac OS X
How to Troubleshoot Wi-Fi Connectivity Error in Mac OS X?

A wireless connectivity issue is very much common among Mac users. Not fixing of the same timely results non availability of internet connection through Wi-Fi or other sources. Mac users running their device on Mac OS X lion can troubleshoot the Wi-Fi connectivity issues with the few recommended steps given below.

How to Troubleshoot Wi-Fi Connectivity Error in Mac OS X

Check Your Software for latest Updates

Make sure you system is updated with latest version of software, if you missed, update now all software. Third-party router users should check the manufacturer to confirm that it has installed the latest firmware, and if latest update is available, follow the instructions and update the same. Many times outdated software causes Wi-Fi connectivity error. If you don’t have idea how to update that, get Mac OS X tech support open online.

Check Cable Connections Properly

The most common reason behind the networking problem with computers is improper connected cables. Hence, before you do anything else verify that Ethernet and power cables are well-connected between your Wi-Fi router and modem. Once more recheck all these devices, disconnect and carefully reconnect Ethernet cables, if damaged or broken replace, it may solve your wireless connection related issue.

Configure Mac with Recommended Wi-Fi Settings

Verify Wi-Fi connectivity status of your MacBook, your Wi-Fi router and access point should be configured with recommended settings, as any kind of incompatibility can stop your wireless connectivity service. To configure your wireless settings of your MacBook in right manner get MacBook tech support online by certified technician.

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Restarting of All Devices Can Work

Sometimes switching off your modem, router and MacBook for few minutes and restart again can solve the networking related issues itself. However, despite all these efforts if your Wi-Fi connectivity problem not solved, then you should immediately contact with best technician working at Mac OS X customer support center, who can run advance level of troubleshooting process with complete safety and assured results.

12Apr/16
How to Avoid or Fix Mac OS X Crash and Freeze
How to Avoid or Fix Mac OS X Crash and Freeze?

Crash of computer is one of the sudden actions that can also be happen with MacBook devices with drastic impact of data loss. Freezing of system also behaves in the same manner, as it stops your system and not allows performing any other actions till it get repaired. Below find few tips to deal with sudden crash and freeze of MacBook computers.

Restarting the System with Power Button

When your MacBook freezes, you can choose restart from apple menu and you can also use command+control with eject to forcefully restart the system. And if it not works, you can press and hold power button till your Mac shuts down. Now press and hold the same button until it restarts again and if you can get mac tech support help.

Update Your Mac OS X and Software

Always update your Mac OS X operating system and other software which helps to reduce the chances of crashes, as new versions fix the bugs. You can check and update your MacBook OS X directly from the apple store or take mac os x technical support help to check and update your MacBook software applications with latest version.

Free-up Some Space from Disk

If hard drive of your MacBook is left with very low memory space, it can lead to slowdown of system and crash. Check the disk and remove unnecessary files to release some space into your computer system. Technicians working with Apple support perform remote based data backup and PC optimization service as per needs.   

Enhance RAM for Better Performance

Low RAM also leads to MacBook crash which can damage your computer system or loss computer data. Adding more capacity RAM will improve the speed and performance of your MacBook and also reduce the chances of system crash. However, in case of serious crashes or MacBook freezing dial Macbook support phone number for quick help.   

Repair Your Disk to Avoid Errors

Errors due to disk problems can also cause system crash. Use Mac OS X recovery and disk utility repair feature to fix the disk related errors. To detect the disk errors take help of tech professionals who will solve this problem proficiently.