Category Archives: Mac Technical Support

10Dec/17
Meaning Mac Startup Screen from macOS
About Mac Startup Screen from macOS: Meaning, Issues and Solutions

When your Apple Mac computer starts with macOS, you will see different types of screen appear showing the startup progress. You can also notice issues that might keep your Mac starting up in normal mode. Here we will tell you about Mac Startup Screen from macOS and its appearance.

How’s your Mac Startup Screen from macOS?

You can see the startup screen with slight differences depending on the version of your macOS. There are certain types of stages shows different icons and images during the progress.  However, let see what are stages of Apple Mac Startup Screen from macOS comes during the booting process.

About Mac Startup Screen from macOS

At the Time of Power On

This the black screen when you first start your Mac. You can also hear a start-up sound if your Mac is early than 2016. Actually, at the starts up your Mac initialize its Boot ROM and RAM, then executes a power-on self-test and Boot ROM test. If you hear another sound of chimes at this stage it indicates there is hardware problem and start-up process interrupted. If you enhanced the memory to your Mac make sure it has been installed properly.  mac-power-on-screen-icon

Related Blog: How to Fix Mac Error Code 36 on Mac OS X Finder?

A Complete Blank Screen

After completion of power-on self-test your Mac sends a video signal to inbuilt and display screen. You might notice that screen appears black or grey at this stage of start up and display back light must turn on. However, if an image doesn’t appear on your screen after few seconds you can try adjusting the display brightness. And if you have connected an external display make sure it is connected properly and properly switched on.

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FileVault Login Page

This page appears when you have enabled full encryption using FileVault, you are impelled to enter your registered user account name and password to unlock your start-up disk.

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Logo of Apple

When you see the Apple logo appears, it indicates that your computer has found the starts up file “boot.efi” on your start-up disk telling your Mac where to locate the system folder on your start-up disk.

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Indicator of Progress

When your Mac successfully locates system folder on your starts up disk, a progress bar or spinning wheel appears on your screen. This specifies that your Mac is reading files from the Mac OS system folder.

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Login Window

However, if your Mac doesn’t have the FileVault enabled or you turned off automatic login in system preferences, you can now see screen showing the available user accounts on this Mac. Now you can choose your user name and account name and enter your password to log in into Apple Mac account.

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Desktop View

Finally after your Mac finished starting up and you are logged in, you can see your desktop picture and the Dock view on your computer screen.

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If your Mac not shows screen in the right manner of you notice something other on your Mac screen and facing a blank screen related issues, you can call at Apple Mac Support Number and get online help to resolve such issues with the help of experts.

04Jul/16
repair mac os x
How to Repair Mac Startup Disk?

Apple Disk utility apps help to repair utilities available for Mac devices. Repairing process performed carefully to avoid any crash. To repair startup drive you need to go the right process given below with recommended instructions to ensure the safety of Mac machine. See how you can repair Mac startup disk with the help of disk utility repair.

How to Repair Mac Startup Disk

Verify Disk to Proceed

To initiate the reparation process you have to click on verify disk and if it allows, then you can proceed further. However, using verify disk for the startup is still very difficult process. Take MacBook support to check the verification process and repair mac startup disk with the help of technicians working on Mac devices remotely.

Boot through another Drive

Use DVD storage to start your Mac. Go to Disk utilities and select repair disk for your regular startup drive. Either you can also startup through another bootable drive which if you have installed with disk utility. If you successfully repair, then run the utility once again, as sometimes despite successful repairing other programs need to fix. And you see that no any further repair is required then you consider the repair process done.

Try Through Single User Mode

If you don’t have DVD drive or not find the second bootable drive, you can try start up through your default drive via in single-user mode option. And perform this action hold command-S at start up and when you enter just type sbin/fsck –fy. The repair process will start and within in few minutes you will see your drive is fine or your repair process successfully done. Now type reboot and your Mac is ready to restart for use.

mac os x support number

Safe Boot Also Works

Start your Mac in safe mode and perform the directory check process which will help to repair disk, but don’t expect any feedback, that will puzzle you whether your Mac is repaired or not. Hence, at this moment get call to Mac OS X support number 1(833) 493-0111 and get help of professional technician to repair the disk of your MacBook with safety.

09May/16
Secure Your Mac from Hackers
How to Secure Your Mac from Hackers?

Mac computers and laptops already equipped with advance features to avoid any kind of threat like virus outbreak or hacking. However, there is still risk due to increasing the technology at the R&D center of hackers who can target anyone with the damaging impact.

Hackers work nonstop to break the security of MacBook devices and some of them become successful. But if follow few tips given below for How to Secure Your Mac from Hackers, you can avoid such threats and secure your Mac computer from hackers to run you device safely and keep your privacy secure.

How to Secure Your Mac from Hackers

Secure the Home Folder Permission of User

You should secure the home folder permissions to restrict unauthorized access. You can change this setting and secure the home folder from reading other users home folder which can contain sensitive information. If you don’t know how to change this setting, then technicians working at Mac technical support work in a better way.

Disable the Services Not in Use or Useless

There are many applications and services that have the free access of your user account and other important data. Bluetooth, Wi-Fi and Email Server are the few services that should be disabled if not in use. And similarly there are many services that you can check under system library with the option to disable the same directly.

Activate Both Firewalls on Your Mac

Every MacBook comes with two firewall application that allows controlling the receiving connections and secure your web searching. Configuring the firewall settings is very easy and if you have MacBook Pro, you can take MacBook pro support.

 

Change Several Settings in Safari Browser   

Every file downloaded on safari automatically open that invites risk of entering spyware or other malicious files into the computer system. But you can change the setting and choose option to open file or not after downloading. And you should also disable the java to minimize the attack on safari browser and use private browsing for safe web surfing.

Set Firmware Password to Secure Booting

You can assign a firmware password that helps you protect from unauthorized users who can make changes while booting the device. This is quite complicated process and you should take help of MacBook tech support 1(833) 493-0111 to set firmware password.

11Jan/16
Format External Hard Drive Using Mac
How To Format External Hard Drive Using Mac?

Computer hard disk can store immense amount of data as per the space availability. You can save different types of data in various formats and sometimes junk files and folders gathered with lots of malicious dossiers that also entered into this storage system. Huge amount of corrupted data creates problems like slow speed of the system you connect with your Mac.

Using your Mac devices you can format an external drive with the help of apple technical support at the user’s desk. If you want to format an external drive first keep a data backup with Mac OS X drive keep and follow the steps given below carefully.

Step1: After taking data backup of your Mac connect the drive with Mac. To access the internal storage of device you need to connect with Mac.

Step2: Open the Disk Utility application that you can open directly through hitting CMD and spacebar at the same time by typing Disk Utility.

Step3: Now select the drive you are looking to format, that you can view under external drive header where you will see the details of hard disk like total drive space capacity and free space.

Step4: After entering in this drive now click on erase to start the process of formatting. If you don’t find this option of facing any kind of other issue just get mac technical support.

Step5: Before moving to next process, give a descriptive name to drive and leave the default setting. This process will format the drive in OS X file types compatible with time machine.

Step6: Now click on erase and your Mac OS X will format the drive to clean the entire data and restore it at factory settings to make it a completely new device.

Step7: You can do partition of disk with the option selected in the Disk utility. Click on the partition option to fragment the disk space of your hard disk.

Step8: You can allocate the space for your time machine. As at the time of shrinking time machine will take whole drive, but you can divide that into a partition.

Step9: Click on apply option and select the new unnamed partition that will help to format it as exFAT that would be usable for both windows and Mac devices.

Step10: Now click on erase option and give the partition a proper name and select exFAT to format that. Apple mac help can help you better to find this option.

Step11: Click on erase option to finish the entire formatting process. Now your formatted drive is ready to use with new space with the compatibility to use for both Windows and Mac. However, make sure to keep the data backup before sharing the data and also keep precaution while ejecting the drive or disconnecting from your computer or laptop.